Shipping rates are based on total order value and will be applied at checkout. Free U.S. shipping is available on orders over $75 with code FREESHIP.

All sales are final. Please email us if there is an issue with your order or if it arrives defective.

If something arrives damaged, defective, or not as ordered, we’ll replace it at no cost to you. Email shop@gratefulthreadco.com with photos and your order number, and we’ll take care of it right away.

Because items are created on demand, changes or cancellations must be requested within 1 hour of placing your order. After that window, we may not be able to make edits.

Sizing varies slightly by style, but most pieces fit true to size. We recommend checking the size chart on each product page for measurements and fit notes.

Once your order ships, you’ll receive an email with a tracking link. Tracking may take 24 hours to update after the carrier scans your package.

Making items to order helps reduce waste, avoid excess inventory, and support more sustainable production practices. It also ensures each piece is printed fresh just for you.

You can reach us at shop@gratefulthreadco.com Monday through Friday, 8 am to 5 pm. Messages received outside business hours will be answered the next business day.