🤍 14-Day Satisfaction Guarantee

We want you to love your purchase! If something isn’t quite right, please request a return or exchange within 14 days of delivery.

• Condition: Items must be unused, unworn, unwashed, and in their original condition.

• Shipping: Customers are responsible for return shipping fees. Original shipping charges are non-refundable.

Once your return is received and inspected, we’ll issue your refund to the original payment method.

✉️ How to Start a Return or Exchange

Contact us through our contact form or email shop@gratefulthreadco.com with your order number and the item you’d like to return or exchange. Please wait for our return instructions before sending anything back. Returns sent back without prior authorization will not be accepted.

📦 Damaged, Misprinted, or Defective Items

If your order arrives damaged, misprinted, or defective, contact us within 14 days of delivery with your order number and clear photos of the issue. We’ll provide a free replacement or full refund, with no shipping costs to you.

🚫 Order Cancellations

Due to our production process, orders cannot be canceled or modified once placed. This includes changes to sizing, shipping address, or item selection. Please review your cart and shipping details carefully before checking out.

✅ Policy Updates

This Refund Policy is subject to change without notice. Please refer to this page for the latest version or email shop@gratefulthreadco.com with any questions.